Faqs

Participation in the event is subject to entry confirmation. Where your application is not confirmed for any reason, the application fees paid by you will be refunded on or before (Date). An amount of ₹150 will be deducted as processing charges. You will be required to provide your bank details on a link provided by the event’s registration team. Any refund discrepancies must be brought to the attention of the event registration team immediately. Refund queries will not be entertained post (Date)

Confirmed participants of marathon, who are unable to participate on race day due to unavoidable circumstances like injury or illness, will now be able to surrender their bibs to The Sports Gurukul. The application fees paid will be refunded post deduction of INR 150 as processing charges. Confirmed participant can only surrender his/her bib with effect from (Dates) by filling the bib surrender request form online on our event website. Requests for cancellation/bib surrender and thereby, refund will not be entertained post (Date) Further, application fees shall not be refunded by virtue of non-participation, including failure by a confirmed participant to collect his/her bib from the expo.

Once you have applied for a particular race category, you cannot change your race category.

Yes, you will get a finishers medal on race day by showing your Marathon bib post finish. Provisional timing results will be available online on(Timing Partner Name, Finish Time and Timing) Timing certificates will be available to download from (Timing Partner website ) after XX working days from race day.

No. An individual can apply only for one race in the Event. An application form received with two options chosen, will be rejected. Multiple applications will entail all being rejected.

No. Goodie bag is not given.

No. All participants must come to the Expo to collect their Bibs.

Entry to the event is NON-TRANSFERABLE. Race day images of all the participants will be screened visually after the race and if any of the participant is found not wearing the running number bib allotted to him/her, the participant registered for that bib will be disqualified from the race and the subsequent edition of the event in 2020. Further, The Sports Gurukul reserves the right to take necessary legal action against the registered participant and the person who has used the running number bib on race day, for impersonation. IMPORTANT: All running bib has a unique barcode affixed to it. This barcode is synced to the personal details of the registrant, including photograph, submitted by them while registering. All running bibs will be scanned at the entrances of the event venue. Persons without a bib or wearing an incorrect or invalid bib, or where the photograph submitted along with the form does not match with the person wanting to enter the venue, WILL NOT be allowed entry. For Groups, do make sure that you distribute bibs as per the list attached and assigned by the Promoter. You are sincerely advised NOT TO EXCHANGE THE RUNNING BIB WITH ANOTHER PARTICIPANT/PERSON. The Sports Gurukul will also blacklist the group from participating in next edition, if the group is found to have distributed bibs to non-registered participants/incorrect participants.

No, We will not be able to replace any bib once it has been collected from our end. In case, of Group entry, please get in touch with Point of contact of your Group.

No. Requests for registration will not be entertained post closure of respective registration dates.

Minimum age eligibility as on race date is as per details mentioned on the website.

The registration fee paid is exclusively for your race category participation in Schoolathon. The registration fee is not, in part or full, payable for any offers/promotions/discounts/goodies/race day tee etc. that are offered, directly or indirectly, by the Promoter/Event Sponsor/Partners

An online applicant can pay ONLY via credit card, net banking, debit card or by using scratch card.

Post closure of registrations, individual applicant will receive an e-mail or sms confirming registration.

No. An individual can apply only for one race in the Event. An application form received with two options chosen, will be rejected. Multiple applications will entail all being rejected.

No. An applicants parent/guardian has to sign the waiver. You cannot register on your friend’s behalf.

Group Registrations will be accepted as per details provided on the website.

Yes, however, a representative can submit individual applications of not more than 10 people.

Yes, it has to be provided with each application form at the time of submission of application. Online applicants need to attach their photograph with face clearly visible whilst submitting application; the photograph size should not exceed 2 MB in .jpeg, .gif and .png format. All participants’ race day images will be screened visually after the race and matched with the photo provided at the time of registration. If the photo provided during registration does not match with race day photo of the confirmed participant, the registered runner will be disqualified from the race and the subsequent edition of the event.

Yes, it has to be provided with each application form at the time of submission of application. Online applicants need to attach their Govt. issued photo ID proof whilst submitting application; the photograph size should not exceed 2 MB in .jpeg, .gif and .png format. Govt. issued photo ID proof will include documents like Passport and Aadhaar Card.

We request you to send the transaction number immediately at enquiry@thesportsgurukul.com.

You should check your spam/junk folder for your reset password email. In case if the problem still persists, you can email us at enquiry@thesportsgurukul.com.

We recommend you to use Mozilla Firefox or Google Chrome for an optimized registration experience. You should also clear the cache and cookies and retry. If the problem still persists, send us a screenshot of the error at enquiry@thesportsgurukul.com.

Your application can be rejected on any of the grounds listed below. A regret email will be sent to the email ID mentioned in the form spelling out the reason for not accepting your application. -Incomplete form submitted -Waiver not signed -Applicant is underage for the race chosen -Mutilated form/cheque/demand draft/currency notes submitted -More than one application form received from the same applicant -Short receipt or non-receipt of application fee -Cheque payable at par not submitted -Required documents not attached/submitted/submitted documents not valid -Cheque or demand draft submitted not cleared by the Bank -Running places are full -Any other reason

No, parking facility is not available.